A new digital customer experience
Premier Tech strives to provide its clients with the best experience, whether it is before, during or after purchasing packaging equipment. This is why Premier Tech now offers a digital customer experience through its new and personalized Client Portal.
The Client Portal acts as a single point of entry to making your equipment more efficient, showing you a consolidated view of important information for one or multiple plants.
Client Portal at a glance
User manuals and diagrams
Spare parts list recommendations
Retrofit and upgrade availabilities
Online parts ordering
You can now easily order parts directly in your portal by simply selecting needed parts from a new search, a spare parts list or order history, adding to your cart and checking out. If needed, dedicated resources from our Parts Finder Team can help you find your part in no time.
- Order your parts online with live pricing
- Access online quotes
- View your previous order history
- Reorder parts in a few seconds
- Connect your E-procurement system
- Knowledgeable professionals ready to fulfill your needs and requests
Service and technical support
Premier Tech wants to partner with you in your success. This is why we offer technical support, training and service visits so that your team can make the most of your packaging line, ensuring maximum uptime.
- Access reports from our 24/7 live technical support
- View open support cases and closed cases history
- Request service visits from our qualified technicians
- Access your visit service report history
- Access solution tips and details for your maintenance and management teams