The data collected is used for the following purposes:

• Creation and management of your client account: To allow you to securely access your customer area and manage your information.
• Parts ordering: To facilitate the processing of the order and the delivery of your spare parts.
• Access to documentation: To make your manuals, technical drawings, reports and histories related to your equipment and orders available to you via a secure space.
• Personalized communication via or outside the portal (alerts, notifications, updates, support): To provide you with targeted information about your equipment or activities: maintenance alerts, update notices, technical recommendations, service reminders, technical alerts or relevant offers related to your equipment, as well as to follow up on your support requests. You can disable this option at any time directly from your portal.
• Use of monitoring tools: To allow you to access dashboards, and to optimize the performance of your equipment.
• Continuous improvement: To analyze the use of the portal, improve our services and personalize your experience.

The data controller is PREMIER TECH TECHNOLOGIES LTD., 1 Premier Avenue, (Premier Tech Campus), Rivière-du-Loup, Quebec, Canada, G5R 6C1, (hereinafter "PTSA or Premier Tech").

To allow you to access your customer area, manage your information, place spare parts orders, track delivery, access the technical documentation relating to your equipment (manuals, drawings, reports, history), and benefit from monitoring tools such as dashboards to optimize the performance of your equipment, we rely on the legal basis for the performance of the contract binding you to Premier Tech.

To send you personalized communications via or outside the Portal, we rely on your consent, which you can withdraw at any time directly from your client portal or by writing to us at [email protected].

To analyze the use of the portal, continuously improve our services and offer a smoother experience, we rely on Premier Tech's legitimate interest in offering an innovative, scalable service adapted to the needs of its clients.

The personal data collected when creating an account or when using it is kept for the time strictly necessary to manage the commercial relationship, to provide services and to comply with our legal obligations.

They are kept for as long as the account is active and for a period of 5 years from the last activity on the account (login, order, information update, etc.), unless the user requests early deletion.

Data is collected by PREMIER TECH TECHNOLOGIES LTD.

The data will be stored in Canada by our storage service provider, whose servers are hosted in Canada.

It may be shared with third parties and, depending on your place of residence, transferred to Québec, elsewhere in Canada, the European Economic Area (EEA) or the United States, in particular within the Premier Tech group and to suppliers mandated to process the data in order to achieve the purposes for which it was collected. We are committed to implementing the necessary technical and organizational measures to ensure an adequate level of security according to industry standards.

You can exercise your rights of access, rectification, erasure, limitation and portability at any time by contacting us at [email protected].

You can exercise your rights at any time with the appropriate national authorities. You can also contact us at any time at [email protected] with any questions or concerns.