Raising reliability and efficiency: how Fresenius Medical Care transformed palletizing with Premier Tech
300 000+
patients served globally
300–350
pallets per day
3
lines palletized with one system
Fresenius Medical Care is the world leader in products and services for patients with renal diseases, supporting over 300 000 people in more than 3 700 dialysis clinics worldwide. At their state-of-the-art facility in Jaguariúna, Brazil, uncompromising standards for reliability and quality meant that automating the final palletizing stage became essential to overcoming a major bottleneck. Premier Tech provided a tailor-made robotic solution, allowing Fresenius to achieve new heights of efficiency, lean operation, and continuity in supplying life-sustaining IV pouches.

Challenges
- Needed zero-downtime reliability for IV pouch delivery
- Manual palletizing caused a bottleneck
- 3 product lines with different cases and speeds, all in limited space
- Wanted higher productivity to support lean manufacturing
Solution
- CHRONOS RPL-4000 Series Robotic palletizer
Story
Fresenius Medical Care’s Brazilian facility is at the forefront of patient care, supplying IV pouches and vital dialysis supplies with zero tolerance for downtime. As productivity demands rose and lean methods tightened every process, the manual palletizing step became an obstacle—requiring more operators, causing congestion, and capping output across three diverse product lines.
Partnering with Premier Tech, Fresenius Medical Care installed a highly customized CHRONOS RPL-4000 Series robotic palletizer, a cell so advanced, it’s become a benchmark visited by other major firms. The impact was immediate: daily output climbed from 200–250 to 300–350 pallets, and what once required four operators per shift now needs just two. Skilled team members have been reassigned to more value-added work, further driving plant performance.
Most importantly, palletizing is no longer a production risk. OEE has reached new heights, and Premier Tech’s support, always accessible, even outside business hours, has established one of the best partnerships the Fresenius team has ever had. For reliability, efficiency, and a successful partnership, the team at Fresenius Medical Care has full confidence in Premier Tech.
“When I compare our current operation to what we had before palletizing automation, it’s exactly what any company still palletizing manually would dream of.”
Luiz ParenteIndustrial Engineering Manager
“As far as customer service is concerned, Premier Tech is one of the best companies I've worked with.”
Pedro CamargoAutomation Analyst
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