The Client Services team comprises a large group of specialists passionately dedicated to lifecycle services. Our code of conduct reflects our belief that the client is the reason we exist, and that we must ensure our commitment to the success of his business.
Order parts online and save 5%. Contact our experienced parts specialists to get the right parts for your equipment, quickly from our 8 parts depots worldwide.
Free technical support 24/7, 365 days a year, for life. Contact our team of dedicated expert for remote troubleshooting that will get your equipment up and running fast.
190 Field Services Technicians Worldwide. Available to travel to our customers, the field service team offers services customized to clients' specific needs, such as installation and commissioning, production line audit, optimization, etc.
Periodic maintenance performed by qualified personnel will ensure long equipment life, safe operation and optimum performance.
Help your operators achieve optimal machine efficiencies. Training programs cover areas such as operations, adjustments, maintenance, safety, hardware, control system, best practices, troubleshooting, etc.
The first few months after new equipment is installed and commissioned are critical. To ensure optimum performance in the long run, you need to be 100% confident that your staff can safely operate and properly maintain the equipment, and that any problems will be identified and resolved in a timely manner.
Premier Tech is proud to offer all customers the WECARE Guarantee. It is a privilege to serve our clients and we believe it is essential to meet their highest expectations.
The Premier Tech optimization team aims to provide you with increased reliability from your equipment by reducing your downtime and increasing your productivity through continuous improvement and innovation.
Our customers benefit from 24/7 FREE Technical Assistance for life.
Premier Tech is committed to providing its customers with the most valuable services in the industry. Our portfolio of products and services is extremely wide and adapted to our customers’ most specific needs. Our main goal is to ensure that customers have all the support they need, and we strive to help them reach the highest Overall Equipment Effectiveness (OEE). We believe it is essential to offer a passionate team that puts the interests of its customers at the heart of daily decisions.
We value your feedback as a customer. Let us know what you think and how you feel about our service (suggestions, complaints, compliments), so that we can better serve you.